We love every customer to be happy with his/her orders from YetiCrafts.

If you are not happy with the received items, we take the returns given following returns policy conditions are met.

1. Items should be returned within seven days of the receipt of the items.
2. Items should be returned new and unused, and in their original package. We reserve the right not to accept the returned items which are not in the above conditions.
3. To ensure that your return is adequately protected in transit, we require you to send the items back in the original packaging provided.
4. Please note that the return shipping cost is paid by the customers.
5. Please note that we are unable to refund the forward shipping cost.
6. If you opt for the refund, it will be credited to the original payment method (PayPal or Credit card).

Email to customer@yeticrafts.com.au for any further assistance.